A property manager is a professional responsible for overseeing the day-to-day operations of a real estate property, such as an apartment complex, commercial building, or housing development.
Their responsibilities include:

Rent collection and lease enforcement, maintenance and repair management, budgeting and financial reporting, marketing and advertising, tenant relations and dispute resolution, health and safety compliance, record-keeping and reporting, contract negotiation with service providers, building security and emergency response planning.

The goal of a property manager is to maximize the value of the property and ensure a high level of satisfaction for tenants while also meeting the owner's financial objectives.

Property Management Service Florence

TOURISTIC

What's included in the management costs?

• Publication and management of apartment advertising through primary OTA channels, including Airbnb, Booking.com, Expedia/Hotels.com, VERB, and on our site, www.firenzerentals.com
• Sponsorship on main search engines and social media networks.
• Drafting of the apartment information pack and customised map.
• Small urgent maintenance.
• 24/7 assistance and availability for our clients, whether it's before or during their stay.
• Electronic submission of documents to the local police.
• Collection and payment of the municipality of Florence's tourist tax on behalf of the owner.
• Check-in/out performed by staff appointed and trained by us.

What is the owner responsible for?

• Professional photography of the apartment, essential for ensuring proper online visibility.
• Post-check-out cleaning and sanitising of the property performed by staff appointed and trained by us; following a cleaning protocol with specific products. The apartment is sealed after each cleaning.
• Supply of bed, bath and kitchen linens with linen rental service.
• Supply of cleaning products and essentials (Nespresso capsules, toileties, disposable dishwashing kits, washing machine and dishwasher detergents, toilet paper and kitchen paper towels.

UNIVERSITY

What's included in the management costs?

• Student assistance during their stay.
• Regular maintenance of the apartment.
• Coordination of housekeeping.
• Signing of contracts.
• Registering of contracts.
• Communication of the transfer of ownership/‘cessione di fabbricato’ to the local police.

What is the owner responsible for?

• Winter/summer linen supply.
• Included property utilities.
• Internet & Wi-Fi

What is the University responsible for?

• Intermediate and final cleaning (to be paid by the University).